GelllezWe're here to help.
Talk to Gelly, our virtual assistant, any time, or reach the Gelllez support team directly. One place for orders, refunds, sellers, rides, food, travel, technology, jobs and partnerships.
- Talk to GellySpeak or type now. Day and night.Start a call
- Email supportReplies Monday to Friday, 9am to 5pm WAT.support@gelllez.com
- Order helpLook up an order in the shop's support chat.Open the shop chat
- Phone lineA Gelllez support number is being set up.Coming soon
MEET YOUR VIRTUAL RECEPTIONIST
Live supportA warm welcome. Every time.
Ask a question. Leave a message. Our team gets it the moment you hang up.
WHAT GELLY CAN HELP WITH
- Orders, delivery and tracking
- Returns and refunds
- Selling on Gelllez
- Food, rides, travel and property
- Technology and Contact Center services
- Jobs and Careers
Gelllez support · The app is open 24/7. The support team replies Monday to Friday, 9am to 5pm, West Africa time.
START A CALL
Talk to Gelllez support now.
Ask about an order, a refund, selling on Gelllez or any of our services, or leave a message for the team.
The call runs in your browser: no phone charges. Never share card numbers, PINs, OTPs or passwords.Live, not a script: Gelly answers from Gelllez’s own information, and our team checks anything she can’t confirm. Type your side of the call (voice input works in Chrome and Edge). Please don’t share card numbers, PINs or passwords.