About the role
- Run discovery sessions with business owners to understand their goals, tools and problems
- Recommend practical solutions: automations, AI receptionist and contact center set-ups, security fixes and dashboards
- Set up and configure Gelllez Automate workflows and connected tools for clients
- Review security basics (accounts, backups, devices, access) and write plain-language fix lists
- Write clear scopes, timelines and handover notes, and keep clients updated
What we're looking for
- Experience in IT support, systems administration, business analysis or technology consulting
- Working knowledge of cloud tools such as Google Workspace or Microsoft 365, and basic cybersecurity
- Able to explain technical ideas simply to non-technical business owners
- Organised, with experience managing small projects end to end
- Bonus: experience with automation tools, APIs, CRMs or data dashboards
Terms for the role are discussed with shortlisted candidates. Gelllez welcomes applicants of all backgrounds.